Services
Shopping Services
We carry a large variety of items that include Consumer Electroncs, Personal Care products, Lifestyle products, and Market/food products. Due to logistics, it is difficult to carry all the products on board HOWEVER, we are able to bring any product on board upon request (provided it is legal and allowed by ship's managemenent. Electronics: Almost all brands, phones, phone accessories, smart watches, headphones, speakers, computers, accessories, storage, alarm clocks. Personal Care Products: Vitamins, Supplements, perfumes, colones Lifestyle: Bags and suitcases, flashlights, clothing. Market: Nuts, chocolates, noodles, candies and other popular crew food snacks
Cash or credit card
Bring the receipt with the product in good shape and present to our team on board.
Register on the web, select the product and make the order 4crew.com
From our web page: next visit to the ship
You can pay with a credit card, PayPal, or cash upon collection.
You will receive and email letting you know we have your package and will be ready for our next visit.
Shipping Services
You can track your package with the supplier from where you bought it and you will receive a message once its entered in the system.
You will receive an email informing you that we received your package. It takes 36 hours to put your package in its place and take it on the next visit aboard the ship.
You may send us an inquiry of our next visi on board; or you may check with your HR, or you may Check the port calendars to be informed of our next visit, some unexpected changes may arise, depending on the security of the port.
You can add that service at your request to be quoted
UPS, FedEx, DHL, Postal Service and other private couriers.
Prices may vary as companies charge according to the country destination and length, width, height, and weight of the package.
Ask your supplier for the return label, send us the request with the label, and we will communicate to let you know the date for the collection package
up to 6 months
$10 per week per piece ( bags, packages, luggages )
Crew shopper services
We offer personalized shopping and delivery solutions in a few easy steps.
Sent an email to: crew-shopper@4crew.com
Send a request to crew-shopper@4crew.com, with your order number and the problem with your product, we will send you a response with the next steps
Moneygram services
Next visit onboard, see calendar Link
Need to have all the correct information that you see on this form.
It may vary depending on the country and the quantity to be sent. Can be $5 and up
A currency exchange is a licensed business that allows customers to exchange one currency for another. Currency exchange of physical money (coins and paper bills) is usually done over the counter at a teller station, which can be found in various places such as airports, banks, hotels, and resorts
If the information of the sender and recipient is correct, it takes a few minutes to receive it. If it is done to a bank, it may take extra time depending on the time of the bank to withdraw.
If the information goes wrong, they will not give the money to the recipient, and they will tell you the reason, he must inform the person who sent you the money and that person must send us an email to moneygram@4crew.com as soon as possible to make the necessary correction in the transaction but if more than 10 days pass the money will be reversed and the person must go to our offices for the money
If you are a registered customer, you can send us the request to moneygram@4crew.com with all the correct information and provide with you with a quotation.
